Privacy Policy

Introduction

Your privacy is important. This Privacy Policy explains what information the Cleyra app (“we” or “our”) can access, how it is used, and your choices. Cleyra is a mobile health tracking app focused on isotretinoin (Accutane) treatment. Importantly, we do not collect or store your personal health data on our servers – all health information you enter into Cleyra stays on your device only. By using Cleyra, you agree to this Privacy Policy. If you do not agree, please do not use the app.

Information We Do Not Collect

• No Account or Cloud Data: Cleyra does not require you to create an account or log in. We do not collect your name, email, contact info, or any health data on our servers. No personal health information is transmitted off your device.
• No Analytics or Tracking: We do not use analytics services and we do not track your usage or behavior in the app. We do not collect device identifiers for advertising or any location data.
• No Health Data to Third Parties: We do not sell or share your entered health information with any third-party advertisers or data brokers. We never receive those details ourselves – they remain local to your phone.

Information Stored Locally on Your Device

Cleyra functions as a personal log for your isotretinoin journey. All data you enter into the app is stored locally on your device's storage. This includes:

• Treatment Details: e.g. treatment start date, planned duration, daily dosage (mg), body weight, and cumulative dose goals you input.
• Daily Check-ins: your daily logs of whether you took or skipped your dose, symptom ratings, along with any notes you add.
• Photos and Videos:any progress photos or videos you capture are stored in the app's local storage (not in your public camera roll unless you export them).
• Appointments: information you optionally log about doctor visits or lab tests.
• Reminders: your chosen medication reminder times and notification settings.
• App Preferences: settings like whether you completed onboarding and any other in-app preferences.

How This Data Is Used on Your Device: The app uses the above information to display your treatment progress — for example, showing symptom trends, calculating adherence percentage, reminding you to take medication, and storing photos to compare progress. All processing happens on your device. We do not see or collect this data.

Device Permissions

Cleyra may request certain device permissions to enable features:

• Camera Access: To take progress photos directly in the app. Photos are stored locally. We do not transmit or upload them.
• Photo Library Access: To let you import or export photos. The app does not scan or collect your gallery.
• Notifications: For local medication reminders. No reminder data is sent to any server.

Granting permissions is optional. Core functionality works without them. You can revoke permissions in your device settings at any time.

Third-Party Services and Data Sharing

• App Stores & In-App Purchases: Purchases are handled by Apple App Store or Google Play Store. We do not see your payment information.
• RevenueCat (Subscription Management): Used to verify subscription status with an anonymous user ID. No health data is sent. See RevenueCat's Privacy Policy.
• Customer Support: If you email us at cleyra.skincare@proton.me, we use your information only to respond. We do not link emails to in-app data.

We will not disclose your information to third parties unless required by law. We do not sell your data.

Data Retention and Deletion

All data stays on your device until you delete it. Uninstalling Cleyra permanently removes all locally stored data. We have no copy to restore. We encourage you to export photos or notes before deleting.

To request deletion of any data we might have (e.g., support emails), contact us at cleyra.skincare@proton.me.

Security Measures

Our local-first approach reduces breach risk. Your data remains under your control. We recommend using a strong device passcode and keeping your OS updated. All network communications (e.g., subscription verification) use HTTPS encryption.

Children's Privacy

Cleyra is not intended for children under 13. Teens 13-17 may use the app with parental consent and supervision.

California Privacy Rights (CCPA)

We take a privacy-by-design approach. We do not sell personal information. California residents may contact us at cleyra.skincare@proton.me to exercise their CCPA rights.

Changes to This Privacy Policy

We may update this policy as needed. We will notify users of significant changes by updating the Effective Date and via in-app or app store notices.

Contact Us

Cleyra
San Diego, California, USA
Email: cleyra.skincare@proton.me